Privacy policy

This "Confidentiality Policy" (hereinafter - "Policy") applies to all "Users" (hereinafter - "Websites" (hereinafter - "Website")) of SIA "EiroBaltik"  (hereinafter - "We", "Us", "Our") - "You", "Your", "Your").
Please read the Policy carefully before placing an order. We may make changes to the policy from time to time, please review it before making repeat purchases.

According to general data protection rules, personal data is any information that can be used to identify a person, as well as any information about a person who has already been identified. By using the services of our Website, you give us your personal data, the right to process and use them in accordance with the terms set out in the Privacy Policy and "Terms of Use" (hereinafter "Terms").

We are committed to protecting the privacy and security of our customers and site visitors, including you.
By using the services of our website, you show us your trust. We fully appreciate this and respect the importance of privacy and confidentiality of your data.
We adhere to the principle of personal data minimization - we do not request, collect or process personal data that is not necessary to achieve the goal of purchasing goods, services or receiving information.
We respect your privacy and do our best to keep your personal data safe.
We do not allow sending unsolicited letters and will never allow any of your personal data (name, address, e-mail address, etc.) to be sold, rented or transferred to third parties.
Information can be disclosed to third parties only on the basis of a legal request, contract or with your consent, for example, when completing a lease purchase.

You are responsible for the truthfulness of the information when placing an order or contacting customer support. You certify that you are not younger than 16 years of age , and you undertake not to take any actions against the security of the website.
We are not responsible for incorrect, incomplete or erroneous data provided by you.
By using our website and / or purchasing goods and / or services, you confirm that you understand the policy and you agree to follow the changes in it. If you do not agree with this policy or certain definitions contained therein, please do not use our website services.



When making a purchase or contacting customer support, you provide us with your personal information. When making a purchase, submitting personal data is mandatory, because without it you will not be able to prepare an order and make a purchase.

We collect and store the following data:
- customer name and surname;
- Phone number;
- E-mail address;
- delivery address of goods or services.

We use private information only to ensure the provision of full-value services and to communicate with customers.

We can receive your personal information only from you and only if you use the services of our website, for example: order registration, communication with customer support, using the feedback form or e-mail.


When paying for goods and services provided by SIA "EiroBaltik"  Website, we may collect and process the following information:
- Your bank account number;
- Name of your bank;
- Your phone number;
- E-mail address.


We do not receive information about your bank payment card and it is not processed.



We use the information we collect about you to:
- sell our goods and services;
- correctly process and deliver your order (goods or services);
- provide warranty and post-warranty support;
- answer your questions and provide you with information;
- provide you with personalized access to our website;
- prepare anonymous statistics about the use of the website.



We store the customer's personal information for 10 years:
- to provide the purchased product with warranty and post-warranty support;
- to contact you about a request (order);
- for accounting (in accordance with the requirements of the laws and regulations of the Republic of Latvia);


After the expiration of the 10-year period, personal data will be destroyed if you do not request the deletion of your data using the website, or by personally coming to the office of SIA "EiroBaltik" (with a personal identification document) during this period.



Your data can be transferred to a third party - the leasing company only in those cases, if you want to use the services of the leasing company, placing an order and filling out the appropriate form on our website.

Third parties may also be data centers, support services, delivery services, representatives of cloud storage services, etc. Personal data processors that help us provide you with services. In any case, only the amount of data necessary for the performance of a specific task or the provision of a specific service is transferred to the processors. Third parties related to us may process your personal data only for the specified tasks and may not use it for other purposes or transfer it to other persons without our consent. The processors ensure the protection of your personal data in accordance with the applicable laws and regulations and a written agreement with VS PRO SIA.

Personal data may be transferred to the competent state authorities and administrative authorities, including law enforcement authorities, such as the police or other supervisory authorities, but only in case of necessity and in accordance with the legal procedures established in the laws and regulations.



SIA "EiroBaltik"  does not transfer personal information and other data to third countries.
Issuance of personal and other user data is carried out only on the basis of a legal request based on the laws and regulations of the Republic of Latvia.



Normative acts on personal data protection, including the General Data Protection Regulation, give you a series of rights, while we must provide you with the opportunity to use them.

- You have the right to request a copy of your personal information in order to check the accuracy of the stored information and / or correct or update this data;
- at any time you can refuse to receive e-mails by sending a notification to ;
- in cases where your data is processed with your consent, you have the right to withdraw your consent at any time, which serves as the basis for the termination of data processing;
- You have the right to receive confirmation of the processing of your data, the right to review the processed data, to obtain information about the purposes of the processing, the processing period, the sources of data receipt, their meaning and the resulting consequences for you;
- You can request that your personal information be completely deleted (if this does not conflict with the laws and regulations of the Republic of Lithuania).


To protect your privacy and security, we will take appropriate steps to verify your identity before providing the information you request about your personal data. For this purpose, we may ask you to submit an identity document and/or visit our office in person. If you cannot prove your identity, we may reject your application.
We will use commercially reasonable efforts to provide lawful access to your personal information we hold within 30 days of receiving your access request.


You must understand and accept the risks associated with the deletion of your personal data, such as:
- inability for us to identify you as a customer when contacting us;
- difficulty or inability to identify your purchase;
- complications or complete impossibility of recovering purchase documents in case of their loss;
- other risks.


The data manager and the person responsible for personal data processing is  SIA "EiroBaltik" , Reg. No 40103221360, Nākotnes iela 30, Garkalne, Ropažu district, LV-2137, Latvia. 
If you have any questions about the processing of your personal data, write to our e-mail .

In case you have complaints about the processing of personal data in our company, you have the right to file a complaint with the State Data Inspectorate.



We regularly review our privacy policy. All changes will be published on this website.
This privacy policy was effective and was last updated on May 25, 2023.