FAQ

Here, we have compiled a list of frequently asked questions to help you find answers quickly and easily

Does soap dissolve in water?

Natural butters - Cocoa and Shea butter are added to our soap, so the soap is firm and does not dissolve in water.

Can I return the item?

If you want to return the ordered product, you can do so within 14 days from the day of delivery of the order. You can return the ordered product if it is not opened and used. The goods can be returned by mail to the address: "SIA Eirobaltik, Nākotnes iela 30, Garkalne, Garkalnes parish, Ropažu district, LV - 2137, Latvia". Read more about the procedure for returning the goods here.

Do you deliver abroad?

Yes, we deliver to all countries of the world.

Where can I receive the product in person?

The product can be received in person at the goods warehouse in Garkalne. You must choose the delivery method - "Receipt at the warehouse in Garkalne, Nākotnes iela 30.

What shipping methods are available?

We deliver in Latvia through Omniva and DPD parcels and courier. The goods can also be received at the warehouse in Garkalne, Nākotnes iela 30, Ropažu district.

When placing an order, please provide the following delivery information in the order form:

1) type of delivery - Omniva parcel, DPD parcel, Courier or Pick up at the warehouse in Garkalne, Nākotnes street 30;

2) choose the Parcel address (if you will use Parcel) OR the address of the place of delivery (House, apartment).

Do solid shampoos dry out your hair?

No, hard shampoos produced by MARUSHA do not dry out the hair. Cocoa butter and natural vegetable oils are added to them - Olive oil, Neem oil, Rosemary oil, which moisturizes and nourishes hair, hair ends and scalp, as well as gives hair shine.

How long will it take for me to receive my shipment?

You will receive the product within 2-4 days after payment of the invoice.

Can I change my shipping address after payment?

In most cases we can accept address changes within 24 hours of the order being placed or until the item has been dispatched.

If you realize that the address needs to be changed, please contact us using the contact details below:

Our contact form
Phone: +371 2 6310 000
Email: marushacosmetic@gmail.com

How to use hair oil?

Hair oil use before washing your hair with shampoo. Put 8-10 drops on the scalp and gently massage it into scalp and hairs. Keep at least 1 hour and wash hair wish shampoo. Use hair oil at least once in a week.

If your scalp has no sensitivity on essential oils or other ingredients, then you can leave hair oil for night and wash it in the next morning.

Is your hair oil greasy?

MARUSHA Hair oil is not greasy. It is light oil and washes out very easily.

Guarantee terms?

14 day money back guarantee

If you can't find what you're looking for, please don't hesitate to contact us.