Here, we have compiled a list of frequently asked questions to help you find answers quickly and easily
Does soap dissolve in water?
Natural butters - Cocoa and Shea butter are added to our soap, so the soap is firm and does not dissolve in water.
Can I return the item?
If you want to return the ordered product, you can do so within 14 days from the day of delivery of the order. You can return the ordered product if it is not opened and used. The goods can be returned by mail to the address: "SIA Eirobaltik, Nākotnes iela 30, Garkalne, Garkalnes parish, Ropažu district, LV - 2137, Latvia". Read more about the procedure for returning the goods here.
Do you deliver abroad?
Yes, we deliver to all countries of the world.
Where can I receive the product in person?
The product can be received in person at the goods warehouse in Garkalne. You must choose the delivery method - "Receipt at the warehouse in Garkalne, Nākotnes iela 30.
What shipping methods are available?
We deliver in Latvia through Omniva and DPD parcels and courier. The goods can also be received at the warehouse in Garkalne, Nākotnes iela 30, Ropažu district.
When placing an order, please provide the following delivery information in the order form:
1) type of delivery - Omniva parcel, DPD parcel, Courier or Pick up at the warehouse in Garkalne, Nākotnes street 30;
2) choose the Parcel address (if you will use Parcel) OR the address of the place of delivery (House, apartment).
Do solid shampoos dry out your hair?
No, hard shampoos produced by MARUSHA do not dry out the hair. Cocoa butter and natural vegetable oils are added to them - Olive oil, Neem oil, Rosemary oil, which moisturizes and nourishes hair, hair ends and scalp, as well as gives hair shine.
How long will it take for me to receive my shipment?
You will receive the product within 2-4 days after payment of the invoice.
Can I change my shipping address after payment?
In most cases we can accept address changes within 24 hours of the order being placed or until the item has been dispatched.
If you realize that the address needs to be changed, please contact us using the contact details below:
Our contact form
Phone: +371 2 6310 000
How to use hair oil?
Put Hair oil on the scalp at least 1 time per week before wash. For better results we recommend to use it 2 times per week and daily massage 1-2 drops into scalp in problematic zones.
Use hair oil before washing your hair with shampoo. Put 8-10 drops on the scalp and gently massage it into scalp and hairs, hair ends. Keep it 2-3 hours and wash hair wish natural shampoo.
We do not recommend putting hair oil on very oily, dirty hair and scalp, because it will reduce the ability of the hair oil to be absorbed into the scalp and will not improve blood circulation, which is necessary for hair growth stimulation.
We also do not recommend to keep hair oil longer than 8 hours, because it tends to collect dirt and leaves your hair with excess grime.
If your scalp has no sensitivity on essential oils or other ingredients, then you can leave hair oil for night and wash it in the next morning. But this method should not be used regularly as natural oils can clog the pores.
Regularity is very important to gain and see results. Clinical study showed that after regular use new hairs can be seen after 6 months of regular use.
Is your hair oil greasy?
MARUSHA Hair oil is not greasy. It is light oil and washes out very easily.
14 day money back guarantee