FAQ
Here, we have compiled a list of frequently asked questions to help you find answers quickly and easily
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Does soap dissolve in water?
Natural butters - Cocoa and Shea butter are added to our soap, so the soap is firm and does not dissolve in water.
Can I return the item?
If you want to return the ordered product, you can do so within 14 days from the day of delivery of the order. You can return the ordered product if it is not opened and used. The goods can be returned by mail to the address: "SIA Eirobaltik, Nākotnes iela 30, Garkalne, Garkalnes parish, Ropažu district, LV - 2137, Latvia". Read more about the procedure for returning the goods here.
Do you deliver abroad?
Yes, we deliver to all countries of the world.
Where can I receive the product in person?
The product can be received in person at the goods warehouse in Garkalne. You must choose the delivery method - "Receipt at the warehouse in Garkalne, Nākotnes iela 30.
What shipping methods are available?
We deliver in Latvia through Omniva and DPD parcels and courier. The goods can also be received at the warehouse in Garkalne, Nākotnes iela 30, Ropažu district.
When placing an order, please provide the following delivery information in the order form:
1) type of delivery - Omniva parcel, DPD parcel, Courier or Pick up at the warehouse in Garkalne, Nākotnes street 30;
2) choose the Parcel address (if you will use Parcel) OR the address of the place of delivery (House, apartment).
Do solid shampoos dry out your hair?
No, hard shampoos produced by MARUSHA do not dry out the hair. Cocoa butter and natural vegetable oils are added to them - Olive oil, Neem oil, Rosemary oil, which moisturizes and nourishes hair, hair ends and scalp, as well as gives hair shine.
How long will it take for me to receive my shipment?
You will receive the product within 2-4 days after payment of the invoice.
Can I change my shipping address after payment?
In most cases we can accept address changes within 24 hours of the order being placed or until the item has been dispatched.
If you realize that the address needs to be changed, please contact us using the contact details below:
Our contact form
Phone: +371 2 6310 000
Email: marushacosmetic@gmail.com
How to use hair oil?
Put Hair oil on the scalp at least 1 time per week before wash. For better results we recommend to use it 2 times per week and daily massage 1-2 drops into scalp in problematic zones.
Use hair oil before washing your hair with shampoo. Put 8-10 drops on the scalp and gently massage it into scalp and hairs, hair ends. Keep it 2-3 hours and wash hair wish natural shampoo.
We do not recommend putting hair oil on very oily, dirty hair and scalp, because it will reduce the ability of the hair oil to be absorbed into the scalp and will not improve blood circulation, which is necessary for hair growth stimulation.
We also do not recommend to keep hair oil longer than 8 hours, because it tends to collect dirt and leaves your hair with excess grime.
If your scalp has no sensitivity on essential oils or other ingredients, then you can leave hair oil for night and wash it in the next morning. But this method should not be used regularly as natural oils can clog the pores.
Regularity is very important to gain and see results. Clinical study showed that after regular use new hairs can be seen after 6 months of regular use.
Is your hair oil greasy?
MARUSHA Hair oil is not greasy. It is light oil and washes out very easily.
Guarantee terms?
14 day money back guarantee
Rosemary oil for hair growth
The main Benefits of Rosemary for Hair Growth and Scalp Care:
Rosemary Stimulates hair growth and Prevents hair loss, Strengthens Strands, Soothes the Scalp, Promotes Thicker-Looking Hair, Re-Energizes the Scalp, Boosts Hair Shine.
Is applying rosemary enough to make hair grow? To see actual results, you need to apply rosemary daily, with a minimum-contact period of 4 to 5 hours, say specialists. Results will be visible only after three to four months of active application.
Important! Sensitivity!
Rosemary oil is highly concentrated. Using too much of it may damage the hair follicles, causing hair loss instead of hair growth. Anyone with a skin condition or skin sensitivity, or damaged hair (often colored, brittle hair or hair roots) should use caution when starting new cosmetic products. They can cause allergic reactions or worsen symptoms of skin or hair conditions.
We recommend to start with product test on the forearm to be sure that there will be no allergic or other negative reactions.
MARUSHA Rosemary and Neem Hair growth and Scalp treatment oil is concentrated oil from 14 extracts and cold pressed oils. If you have sensitivity and/or damaged/often colored hairs, we recommend to dilute MARUSHA Hair oil with cold pressed olive oil providing them adaptation period and gradually (after 3-4 weeks) increase the dose of MARUSHA Hair oil (decreasing dose of olive oil).
Does rosemary oil really promote hair growth?
Yes. According to international studies and the data of our customers, after using this product for half a year, accelerated hair growth can be observed. Both the temple area is thicker and the general amount of new hair is visible.
How do I know if a hair growth oil is “working”?
It takes time and commitment to determine if any natural cosmetic product is working, especially a hair growth product. Because the rate at which hair grows is around half an inch per month, it can be difficult to measure the effectiveness of a hair growth topical in fewer than three months. If you’re consistent, you should start to see new hair growth around that time period, you should see hairs sprouting up along the hairline or at the top of the scalp. By three months you can also expect decreased shedding, lengthening of once-shorter baby hairs, and stronger, shiner hair strands.
If you can't find what you're looking for, please don't hesitate to contact us.