Shipping policy
General terms of delivery:
- Fast and customer-friendly delivery.
- The goods are on site and we ship them within 1-3 working days after payment of the invoice.
- We inform each customer about the progress of the order, starting from the preparation of the order to the delivery of the order to the address indicated by the customer.
- The Buyer chooses the method of receiving/delivery of the product and the delivery address himself when placing the order. We provide delivery of goods to the specified address.
Guarantee: 14 day money back guarantee
Delivery in the territory of Latvia:
- For orders over 44 EUR - free delivery.
- We deliver in Latvia through Omniva and DPD parcels and courier. The goods can also be received at the warehouse in Garkalne, Nākotnes iela 30, Ropažu district.
- When placing an order, please provide the following delivery information in the order form:
- 1) type of delivery - Omniva parcel, DPD parcel, Courier or Pick up at the warehouse in Garkalne, Nākotnes street 30;
- 2) choose the Parcel address (if you will use Parcel) OR the address of the place of delivery (House, apartment).
- Delivery costs: Parcel - 3.00 EUR, Courier - 8.80 EUR.
- You will receive the product within 2-4 days after payment of the invoice.
Delivery to foreign countries:
- We deliver to the Baltic States and all countries of the world.
- Delivery costs to the Baltic States (Estonia, Lithuania): 5.50 EUR.
- Delivery costs to other European countries (outside the Baltic States) and worldwide: from 8.00 EUR.
- For orders over 80 EUR - free delivery.
- When placing an order, please provide the following delivery information in the order form:
- 1) choose the delivery method - Courier (outside Baltic states), Parcel (in Baltic states).
- 2) specify the address - delivery address for Courier (outside Baltic states), Parcel address (in Baltic states).
- For larger orders, shipping costs may be recalculated depending on the weight and size of the package.
- Preparing the shipment and sending it to the customer: 1 - 3 working days after payment of the invoice.
- You will receive the product in the Baltic countries (Lithuania, Estonia) within 2-3 days after payment of the invoice.
- You will receive the product outside the Baltic countries within 5-8 days after payment of the invoice.
Payment types:
- You can make the payment in the following ways:
- 1) by Paypal (international payments);
- 2) through Internet banking - Swedbank, SEB banka, Luminor, Citadele (for all payments) etc.;
- 3) with Visa and Mastercard card (for all payments).
- Read the terms of delivery, distance contract, right of withdrawal in the "Terms" section .
- The buyer has the right to return the Product within 14 calendar days. Terms of return of goods .